Billing & Plans
Understanding Free, Starter, Pro & Advanced
Docora subscription billing runs through Paddle. Feature limits:
| Feature | Free | Starter | Pro | Advanced |
|---|---|---|---|---|
| Proposals / month | 10 | 30 | Unlimited | Unlimited |
| AI proposal generation | Yes | Yes | Yes | Yes |
| Invoicing | Yes | Yes | Yes | Yes |
| Contracts | No | Yes | Yes | Yes |
| Client CRM | No | Yes | Yes | Yes |
| Custom branding | No | No | Yes | Yes |
| Reports (revenue, clients, funnel + CSV) | No | No | No | Yes |
| Support | Email support | Email support | Priority support — 12–24hr response | Priority support — 12–24hr response |
Important: Reports (/dashboard/reports) is only on the Advanced plan. Pro includes unlimited proposals, invoicing, contracts, client CRM, and custom branding — but not Reports. The home dashboard overview remains available on every plan.
See Using Advanced Reports for what the Reports workspace includes.
Support is two tiers: Email support on Free and Starter, and Priority support — 12–24hr response on Pro and Advanced. There is no separate “Dedicated support” tier. Team seats shown in marketing are not strictly enforced in-product yet.
Where to see your plan
- Sidebar plan / trial card (or mobile More sheet)
- Settings → Subscription
- Public Pricing page for comparison and checkout
Client records still auto-create from proposals on Free even without CRM access.
Subscription refunds: see the Refund & Cancellation Policy and Subscription refunds.
This documentation is a living guide and may not cover every edge case yet. Features and labels can change as Docora evolves.
Still stuck? Contact us at support@docora.io.