Billing & Plans

Subscription refunds (Docora plans)

This article is about your Docora subscription billed through Paddle — not refunds you issue to clients on invoices.

Policy page

Read the full Refund & Cancellation Policy for:

  • Cancelling during or after trial
  • Access until the end of the paid period
  • When a goodwill refund of the first paid charge may apply (typically within 7 days)
  • Renewals and mid-cycle cancellations

How this differs from invoice refunds

Refunding a client invoice (Stripe or recorded bank/manual) is a separate workflow — see Processing refunds.

Cancel or change plan

Practical steps: Upgrading, downgrading, cancelling. Questions: support@docora.io.

This documentation is a living guide and may not cover every edge case yet. Features and labels can change as Docora evolves.

Still stuck? Contact us at support@docora.io.

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